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New- How to file KRA returns, Nil returns, by using your mobile phone’s iTax App; Simplest procedure

by Hillary Kangwana
January 9, 2026
in KRA Portal
0
New- How to file KRA returns, Nil returns, by using your mobile phone’s iTax App; Simplest procedure

Filing your Kenya Revenue Authority, KRA, nil returns has now been made very easy. This is because KRA has developed a mobile phone Application that enables you file the returns in the shortest time possible. You no longer need to visit a Cyber to file your returns nor stay in long queues at Huduma Centres, here is all you need to do;

How to file nil returns by using the iTax Android Mobile App

1). To access the KRA services, download the iTax App by the Kenya Revenue Authority from Google Play Store by using an Android Mobile phone.

Photo- How to install a genuine iTax App from Play Store

2). Open play store and search for the iTax App by KRA and install it.
3). Once installed, open the App. A prompt window will emerge asking you to enter your KRA PIN and iTax. password.

Photo- The iTax log in window.

4). Once logged in, click ‘Home’ and select the ‘Income Tax’ Obligation.

Photo- Click on Nil File return.

5). The tax period will be auto populated by the App. Click on ‘Submit’.

Photo- Select Tax Obligation.

6). A message is then generated to confirm that a Nil return is being filed, thus; ‘Dear Taxpayer, filing of Nil Returns is only applicable in cases where you have NO transactions to declare for the period. Are you sure you want to file Nil Return?’ Click on ‘OK’ to confirm.
7). A success message is populated to confirm Successful filing of the Nil Return, thus; ‘iTax Success: Your return has been filed successfully with Acknowledgement Number (KRA/YEAR/NUMBER). Please visit iTax KRA web portal to view filed return.

And with this, you could have successfully filed your Nil returns. Remember to file your returns before the expiry of the stipulated period as set by KRA to avoid late submission penalties.

Tags: How file KRA Nil returns by using iTax Mobile AppHow to download iTax Mobile App by KRAHow to easily file KRA tax returns onlineHow to file KRA witholding taxHow to file Nil returns
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